Poorly Pet AI · Care Assistant

Tell us what's going on —
get a clear next step

Describe your dog's symptoms. We'll suggest likely causes, helpful support, and when to see a vet.

Vet-informed guidance Instant, free, no sign-up 225+ products matched
Poorly Pet AI Online · rule-based assistant, learning fast

This assistant gives general guidance only and does not replace veterinary advice. In an emergency, contact your vet immediately.

Popular topics

When to call the vet

If your dog collapses, can't stand, is bleeding heavily, has a seizure, a swollen abdomen, or is in obvious severe pain — skip the chat and contact your vet straight away.

Contact us

Not sure where to start?

Take our 60-second health quiz for a guided recommendation instead.

Take the quiz
How it works

Three steps to a clearer picture

1

Describe it naturally

Type what you're seeing — "limping after walks", "scratching ears", "won't settle at night". No medical terms needed.

2

We map it to likely causes

Our model compares your description against common patterns across joints, skin, digestion, behaviour and more, and ranks the most likely matches.

3

Get information & support

You'll get a plain-English explanation, guidance on when to see a vet, and products that owners in the same situation rely on.

Browse by area

Or just tell us where it hurts

Each area below covers common symptoms, what they often mean, and the products owners turn to for support.

Vet-informed Content reviewed against common veterinary guidance
Always improving Our assistant gets smarter as we add more conditions
225+ products Matched to specific symptoms and conditions
Free to use No account, no sign-up, no data stored
Still unsure?

Talk to a human, not just an AI

Our team is happy to help you find the right support — or point you towards your vet if that's the better next step.