Cookie policy
This policy explains what cookies are, how we use them on our website, and how you can manage your preferences.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the site work, remember your preferences, and give us information about how the site is used.
The cookies we use
We use the following categories of cookies:
| Type | Purpose | Examples |
|---|---|---|
| Strictly necessary | Enable core functions like your basket, checkout and security. The site can’t work properly without these. | Shopify cart & session |
| Performance & analytics | Help us understand how visitors use the site so we can improve it. | Google Analytics |
| Functional | Remember choices you make to personalise your experience. | Preferences, reviews (Judge.me) |
| Marketing | Used to deliver relevant ads and measure campaigns. | Meta Pixel, email platform |
Names and providers are indicative and may change as we update our tools.
Managing your cookies
When you first visit our site you can choose which non-essential cookies to accept. You can change your preferences at any time, and you can also block or delete cookies through your browser settings. Please note that disabling some cookies may affect how the site works.
Changes to this policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page.
Contact us
Questions about cookies? Contact us:
- Company
- Poorly Pet Ltd
- Company number
- 17086223, registered in England and Wales
- Registered office
- 4 Lomas Road, Sandbach, Cheshire, CW11 3EE, United Kingdom
- hello@poorly-pet.com