Accessibility Statement

1. Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as a standard for our website, and we work to improve the experience for all users on an ongoing basis.

2. What we do

Measures we take include:

• Using clear, readable typography and sufficient colour contrast;
• Providing descriptive text for meaningful images;
• Designing for keyboard navigation and screen readers;
• Building responsive layouts that work across devices.

3. Known limitations

Some content provided by third-party tools may not be fully accessible, and we are working with our partners to improve this. If you encounter a barrier, please let us know.

4. Feedback

If you have difficulty using any part of our website, or need information in a different format, please contact us at hello@poorly-pet.com and we will do our best to help.